Actual Exam Questions For Cisco 820-605 Exam

By | February 8, 2020

Cisco 820-605 exam questions provide you knowledge to answer real exam questions related to Cisco Customer Solutions topics. DumpsSchool has prepared these Cisco 820-605 exam questions according to industry standards and contain deep understanding to meet the real exam objectives of the Cisco Channel Partner Program Certification.

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Question No. 1

Which two results of a successful customer onboarding stage are the most important? (Choose two.)

Answer: C, D

Question No. 2

What is the term for the gap between the features and functions that customers purchase and the features and functions that they use?

Answer: C

Question No. 3

Which item should the Customer Success Manager focus on to enable the adoption of a software solution?

Answer: D

Question No. 4

A customer is coming up for renewal in 180 days for three solutions. One of the solutions has not been fully enabled. The other two solutions are in regular use in production. How should the Customer Success Manager address the one solution that has not been fully enabled?

Answer: B

Question No. 5

In an onboarding session, introductions to new stakeholders were made, new KPIs were collated, and desired use cases were discussed. Which step does the Customer Success Manager take next?

Answer: A

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